Feedback and correction
How managers check concerns, address behaviour and close the loop after a difficult conversation.
LEADERSHIP PRACTICE
Compare the way a manager says they would act, and has acted, with evidence-supported management practice.

WHAT IT REVEALS
A mistake is disclosed. A standard slips. One employee must be chosen over another. Performance has not improved. The assessment explores how the manager handles these situations, where their practice is already reliable and where value may be leaking.
WHAT IT EXPLORES
How managers check concerns, address behaviour and close the loop after a difficult conversation.
How they protect standards while recognising judgement, context and proportion.
Whether disclosure remains safe, the problem is repaired and important information travels upward.
How managers make and communicate decisions when an opportunity can only go to one person.
How the conversation changes when the first intervention has not produced improvement.
THE OUTPUT
FOR THE PARTICIPANT
A direct account of established strengths, development priorities and substitutions they can put into practice.
FOR THE MANAGER
A separate report showing what can be relied on, what to watch and how to support improvement.
The reports describe practice as the participant described it in writing. They are not records of observed behaviour or measures of ability, and they are not designed or validated for disciplinary, promotion or selection decisions.
COMPANY ACCESS